Network Administrator at Design Group Resume Sample

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Network Administrator at Design Group Resume Sample (Full Text Version)

Roman Smith

Email address: hello@kickresume.com
Phone number: 555-555-5555

About Me

I'm a self-motivated and innately driven Cybersecurity Professional that continually looks for opportunities for improvement. I'm determined to exceed expectations and complete complex tasks, no matter the conditions or constraints. Attention to detail is ingrained in every aspect of my work. Determination & perseverance are traits that are intrinsically associated with my personality.

Work experience

08/2020 - present, Network Administrator, Design Group Americas, Memphis, TN
  • Managing ESET and CrowdStrike Endpoint and ensuring all servers and computers are protected and up to date.
  • Creating a proper System Image that will be used to install Windows across a Network, and KMS activation's.
  • Maintaining servers Physical and Virtual.
  • Mitel phone system Administration.
  • Inventory management, including hardware and software.
08/2019 - present, SOC Analyst II, Insight Global, Olive Branch, MS
  • Providing security event analysis and incident handling functions in support of multiple lines of business in a 24x7x365 environment.
  • Handle Tier 2 event incident response, case management, and customer notification.
  • Daily Traffic Review – replaying traffic from previous shifts to ensure potential security incidents were not missed by a Level 1 Analyst.
  • Daily Case Management – reviewed open cases and provided follow up that may be required.
  • Utilizing HP’s ArcSight SIEM technologies to conduct effective security event analysis/monitoring and case tracking.
  • Conducting extensive security log analysis in support of on-going cyber investigations and data trending review from a large number of various interconnected heterogeneous devices and networks.
  • Reviewed and updated documentation (such as SOPs and TTPs).
  • Trained in the use of RSA NetWitness Endpoint (eCAT), RSA NetWitness Packets, McAfee ATD, McAfee NSM, Splunk, Splunk UBA, and ArcSight Logger to investigate security events and incidents.
11/2017 - 08/2019, Cyber Security Analyst, Micro Focus, Collierville, TN
  • Providing security event analysis and incident handling functions in support of multiple lines of business for FedEx Enterprise in a 24x7x365 environment.
  • Utilizing HP’s ArcSight SIEM technologies to conduct effective security event analysis/monitoring and case tracking.
  • Conducting extensive security log analysis in support of on-going cyber investigations and data trending review from a large number of various interconnected heterogeneous devices and networks.
  • Trained in the use of RSA NetWitness Endpoint (eCAT), RSA NetWitness Packets, McAfee ATD, McAfee NSM, Splunk, Splunk UBA, and ArcSight Logger to investigate security events and incidents.
  • Deliver job-related training/mentoring activities to junior-level security analysts and ensuring they can successfully identify threats and how to investigate them thoroughly.
03/2017 - 11/2017, Systems Administrator, Oxford Immunotec, Memphis, TN
  • Making backups of Servers as well as restoring them on Microsoft Server 2008-2012.
  • Managing Bit-defender and ensuring all servers and computers are protected and up to date.
  • Supporting and configuring of Windows XP, 7, 8.1, 10 and Mac OS.
  • Creating user accounts and assigning appropriate permissions.
  • Configuring and administering email accounts in Microsoft Exchange.
  • Creating a proper System Image that will be used to install Windows across a Network, and KMS activation's.
  • Setting up a file and print server and adding printers to that server.
  • Assisting remote users with password resets and any other computer issues.
08/2015 - 02/2017, Systems Administrator, Radial, Memphis, TN
  • Managing AVG Endpoint and ensuring all servers and computers are protected and up to date.
  • Creating a proper System Image that will be used to install Windows across a Network, and KMS activation's.
  • Maintaining servers Physical and Virtual.
  • ShoreTel phone system Administration.
  • Inventory management, including hardware and software.
  • Experienced with creating user accounts in Active Directory and adding job specific rights to the user.
  • Setting up file and print servers and adding printers to the servers.
  • Utilizing Remedy ticketing system.
  • Sat in daily operation’s meetings and figure out what support is needed and make a game plan on making that happen.
  • Ran data drops throughout the facility and installed dozens of access points.
  • Making backups of Servers as well as restoring them on Microsoft Server 2008-2012.
04/2013 - 08/2015, Technology Support Administrator, Williams-Sonoma, Olive Branch, MS
  • Worked with Workstation Engineering, Professional vendors and Technical support to identify trouble areas.
  • Configuring RF Devices.
  • Utilizing ServiceNow ticketing system.
  • Able to maintain a positive morale and outlook within the IT team.
  • Adhere to company security policies, safety and quality workmanship.
  • Supporting and configuring of Windows XP, 7, 8.1, 10 and Mac OS.
  • Imaging computers via PXE server or USB device.
  • Virus and Spyware removal and installing and setting up protection against them.
  • Experience with adding new users to AS/400 as well as creating printer out queues.

Skills

Technical Skills
ArcSight SIEM
Cyber Kill Chain Framework
Splunk>
McAfee Suite EPO / ATD / TIE
ThreatConnect
FireEye
RSA NetWitness Platform
Cuckoo Sandbox
Proofpoint TAP
Tanium
Wireshark
Professional Skills
Time Management
Responsibility
Problem-Solving
Critical Thinking
Teamwork
Communication

Education

10/2019 - 02/2020, BS: Cyber Security and Information Assurance, Western Governor University

Graduated: WGU’s online B.S. Cyber security and Information Assurance degree program was designed with input from cyber security experts and leading IT employers to meet the most recent Department of Homeland Security (DHS), and National Security Agency (NSA) guidelines.

Certifications

2018, CISSP, ISC2

Certified Information Systems Security Professional

2019, CCSP, ISC2

Certified Cloud Security Professional

2017, C|EH, EC-Council

Certified Ethical Hacker

2019, ECIH, EC-Council

Certified Incident Handler

2017, CySA+, CompTIA

Cyber Security Analyst+

2016, Security+, CompTIA
2016, Network+, CompTIA
2016, Linux+, CompTIA
Server+, CompTIA
2017, Project+, CompTIA
2016, ITIL-Foundation V3, Axelos
2017, Splunk Certified User, Splunk
2018, ArcSight ESM Admin and Analyst Accredited Software Professional (ASP), Micro Focus

This ArcSight ASP exam tests the user’s skill and knowledge on the ArcSight console and ArcSight Command Center user interfaces to monitor security events, configure ESM, and manage users and as well as ESM network intelligence resources.

Strengths

Thinking creatively
Ability to prioritize
Ability to learn from mistakes
Working under pressure
Team oriented
Integrity
Time management
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