Catering Specialist at Freebirds Resume Sample

Hired by: Freebirds

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Catering Specialist at Freebirds Resume Sample (Full Text Version)

Samantha Kelmar

Address: United States
Email address:
Phone number: 999-999-999

Work experience

04/2013 - present, Regional Catering Manager & Store Manager, Corner Bakery Cafe - Austin/Round Rock, Round Rock, United States
  • Interact with employees and customers to create a positive atmosphere and resolve issues in an effective and efficient manner.
  • Having an ability to keep calm under pressure, maintaining the best standards of service.
  • Able to step in and work any position in either location when needed.
  • Known for producing a high achieving work environment and for streamlining efficiency.
  • Meet or exceed store and catering sales and profit targets by inspiring consumer loyalty.
  • Operation of Point of Sale systems with a focus on accuracy and efficiency.
  • Responsible for making sure all store policies, procedures, and controls are followed, as well as planning, organizing, and execution for catering.
  • Counted cash drawers and made bank deposits.
  • Coordinate sales promotions and provide sales targets for catering.
  • Increased annual revenue in the catering department.
  • Oversee all aspects of each catered event (set-up, clean-up, follow-up).
  • Oversee all catering receipts, bills and invoices .
  • Coaching and development.
  • Maintain store set up and daily operations through schedule optimization and delegation.
  • Hired, trained and developed a team of sales professionals, resulting in a 20% increase in sales.
  • Able to fill in as a store General Manager on an emergency basis.
  • Reported directly to the Vice President of Sales and worked in tandem with other Regional Catering Directors to share ideas and to restructure the catering protocols.
01/2007 - 03/2015, Catering Manager, Corner Bakery Cafe - Utah, Draper, United States
  • Communicate with the management team on a regular basis to ensure that all aspects of events are being handled by the appropriate area.
  • Efficiently resolved operational problems or concerns to the satisfaction of all involved parties.
  • Oversee all aspects of each catered event (set-up, clean-up, follow-up).
  • Pick up the necessary items for each event.
  • Maximizing all business opportunities to drive sales.
  • Provided prompt, courteous and reliable service with a customer focused attitude.


Technical Abilities
Mac/Windows Proficiency
iOS/Android Proficiency
Word/Excel/Google Docs


Detail oriented
Time Management
Engaging personality


08/1998 - 05/2002, General Studies, Arlington High School, Arlington, United States


01/2018 - present, Dog Foster Volunteer, Austin Pets Alive!, Austin, United States

I foster puppies or dogs with special needs for Austin Pets Alive as needed, as well as implement any and all training or medical needs. I also build profiles for the fosters and market them to help them find their happily ever after.


Rick Franey, General Manager, Corner Bakery Cafe, Round Rock, Texas


Cindy Orme, General Manager, Corner Bakery Cafe, Draper, Utah


Celeste Gibson, Store Manager, Corner Bakery Cafe, 512-748-4662
Josef Eckenrode, Asst General Manager, Corner Bakery Cafe, 408-569-0512
Position Overview:

A Catering Specialist is a skilled professional responsible for coordinating and executing catering services for various events and occasions. They liaise with clients to understand their catering needs, propose suitable menu options, and create customized catering packages. Catering Specialists manage all aspects of catering, including food preparation, delivery, setup, and presentation. They ensure that events run smoothly by overseeing catering staff, managing logistics, and addressing any client requests or concerns. Attention to detail, excellent customer service, and culinary expertise are key attributes for success in this role. Catering Specialists contribute to creating memorable and enjoyable dining experiences for clients and their guests.

Company Overview:

Freebirds is a renowned restaurant chain, celebrated for its fresh and customizable Tex-Mex cuisine. Known for its diverse menu options, Freebirds offers a range of burritos, bowls, tacos, and salads, allowing customers to personalize their meals to suit their tastes. With a commitment to quality ingredients and a fun, laid-back atmosphere, Freebirds has become a favorite destination for Tex-Mex enthusiasts. Whether dining in or ordering takeout, patrons can savor delicious flavors and an array of choices that cater to various preferences.

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