Administrative Assistant Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Administrative Assistant Resume Example (Full Text Version)

Lily Vader Ms.

Address: Monteneme 223, Guadalupe

Nationality: CostaRican

Date of birth: 1974-08-18

Email address: hello@kickresume.com

Phone number: 99 99 99 99

Web: www.kickresume.com/cv/lily

Profile

Recognized hard worker with a proven ability to deliver results in a very short term. Recognized as a skilled customer service representative, advertising and sales, people oriented, team player. Fast learning and ability to self learn, creative, very proactive and available.

Work experience

10/2014 - present, Community & Social Media Marketing Manager, El Velo Photography & Video, San Jose, Costa Rica

Responsible for managing the online community and social media marketing. Created, managed and grew the company’s presence through Twitter, Facebook, Instagram and Pinterest. Uploaded content to company’s website through Wix. Supported customers. For leads captured through social media, answered customers’ questions by phone, e-mail, Facebook and Twitter.

02/2015 - 07/2015, Inbound Agent, Terranova Diseño de Viajes, San Jose, Costa Rica

Design, plan, coordinate and operate trips for inbound and corporate services.

10/2013 - 06/2014, Community Manager, SERMATEC S.A (Grupo Columbia), Zapote

Editor for Radio 2 Facebook page. Editor and Facebook manager for Columbia Estéreo. Editor for 95.5 Jazz. Achievements: Self-taught employee. More than doubled likes by users in 4 months. Totally organic. Gave radio stations’ Facebook pages a boost (especially Radio Dos), by using creativity, music knowledge, hard work and radio booth skills (please see 1995-2002). Photoshop basics and some design graphic skills needed for this position.

05/2011 - 05/2012, Travel Planner (Sales), Costa Rica Online Travel, San Jose

Planned, described, arranged and sold itinerary tour packages and promotional travel incentives offered by the company. Opened communication with customers to determine destinations, mode of transportation, travel dates, finances and accommodation required. Quoted cost of travel and accommodation or quoted package tour costs.

08/2009 - 03/2011, Administrative Assistant, Inversiones Indiana, Guanacaste

Administrative and office support activities for the general manager. Prepared reports and supervised other support staff. Responsible for customer relations.

11/2007 - 07/2008, Travel Planner (Sales), Costa Rica Expeditions, San Jose

To provide the Legendary Service and to create Unforgettable Memories. (Sales Executive) Arranged and sold itinerary tour packages and promotional travel incentives offered by the company. Collected payments for transportation and accommodation from customers. Determined destination, mode of transportation, travel dates, finances and accommodation required. Booked transportation and hotel reservations, over Internet or by telephone.

03/2005 - 10/2007, Travel Planner (Sales), Costa Rica Online Travel, San Jose

Planned, described, arranged and sold itinerary tour packages and promotional travel incentives offered by the company. Conversed with customers to determine destinations, mode of transportation, travel dates, finances and accommodation required. Computed cost of travel and accommodation or quoted package tour costs.

06/2003 - 07/2004, Customer Service Rep, Western Union, San Jose

Responsible for delivering good customer service and making money transfers by phone.

06/1996 - 11/2002, Radio Presenter, Power 95- Radio Uno- Radioactiva- Radio Dos, San Jose

Radio presenter and show announcer.

Education

01/1970 - 05/2015, Advertising, Universidad Latina

05/2015 - 05/2015, Graphic Design, Universidad Vertas

05/2015 - 05/2015, Gastronomy, Arcam

05/2015 - 05/2015, English through Oxford University Program, UNED

05/2015 - 05/2015, Photoshop Basics, UNED

05/2015 - 05/2015, Social Media, Hoot Suite University

05/2015 - 05/2015, Introduction to Online Marketing, Meridian Impact

Skills

Computer Skills

Windows 8

Windows XP

iOS, Yosemite

Tour Plan

Microsoft Excel

Microsoft Word

Adobe Illustrator

Adobe Photoshop

Ubuntu

Internet browsers

Outlook

Rezdy

Skill

Hootsuite

Wix

Professional Skills

Availability

Adapting to new environments

Team player

Problem solver

Accessible

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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