Administrative Assistant Resume Example (Text version)
Lily Vader Ms.
Address: Monteneme 223, Guadalupe
Date of birth: 1974-08-18
Email address: firstname.lastname@example.org
Phone number: 99 99 99 99
Recognized hard worker with a proven ability to deliver results in a very short term. Recognized as a skilled customer service representative, advertising and sales, people oriented, team player. Fast learning and ability to self learn, creative, very proactive and available.
10/2014 - present, Community & Social Media Marketing Manager, El Velo Photography & Video, San Jose, Costa Rica
Responsible for managing the online community and social media marketing. Created, managed and grew the company’s presence through Twitter, Facebook, Instagram and Pinterest. Uploaded content to company’s website through Wix. Supported customers. For leads captured through social media, answered customers’ questions by phone, e-mail, Facebook and Twitter.
02/2015 - 07/2015, Inbound Agent, Terranova Diseño de Viajes, San Jose, Costa Rica
Design, plan, coordinate and operate trips for inbound and corporate services.
10/2013 - 06/2014, Community Manager, SERMATEC S.A (Grupo Columbia), Zapote
Editor for Radio 2 Facebook page. Editor and Facebook manager for Columbia Estéreo. Editor for 95.5 Jazz. Achievements: Self-taught employee. More than doubled likes by users in 4 months. Totally organic. Gave radio stations’ Facebook pages a boost (especially Radio Dos), by using creativity, music knowledge, hard work and radio booth skills (please see 1995-2002). Photoshop basics and some design graphic skills needed for this position.
05/2011 - 05/2012, Travel Planner (Sales), Costa Rica Online Travel, San Jose
Planned, described, arranged and sold itinerary tour packages and promotional travel incentives offered by the company. Opened communication with customers to determine destinations, mode of transportation, travel dates, finances and accommodation required. Quoted cost of travel and accommodation or quoted package tour costs.
08/2009 - 03/2011, Administrative Assistant, Inversiones Indiana, Guanacaste
Administrative and office support activities for the general manager. Prepared reports and supervised other support staff. Responsible for customer relations.
11/2007 - 07/2008, Travel Planner (Sales), Costa Rica Expeditions, San Jose
To provide the Legendary Service and to create Unforgettable Memories. (Sales Executive) Arranged and sold itinerary tour packages and promotional travel incentives offered by the company. Collected payments for transportation and accommodation from customers. Determined destination, mode of transportation, travel dates, finances and accommodation required. Booked transportation and hotel reservations, over Internet or by telephone.
03/2005 - 10/2007, Travel Planner (Sales), Costa Rica Online Travel, San Jose
Planned, described, arranged and sold itinerary tour packages and promotional travel incentives offered by the company. Conversed with customers to determine destinations, mode of transportation, travel dates, finances and accommodation required. Computed cost of travel and accommodation or quoted package tour costs.
06/2003 - 07/2004, Customer Service Rep, Western Union, San Jose
Responsible for delivering good customer service and making money transfers by phone.
06/1996 - 11/2002, Radio Presenter, Power 95- Radio Uno- Radioactiva- Radio Dos, San Jose
Radio presenter and show announcer.
01/1970 - 05/2015, Advertising, Universidad Latina
05/2015 - 05/2015, Graphic Design, Universidad Vertas
05/2015 - 05/2015, Gastronomy, Arcam
05/2015 - 05/2015, English through Oxford University Program, UNED
05/2015 - 05/2015, Photoshop Basics, UNED
05/2015 - 05/2015, Social Media, Hoot Suite University
05/2015 - 05/2015, Introduction to Online Marketing, Meridian Impact
Adapting to new environments