Manicurist Resume Sample

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Manicurist Resume Sample (Full Text Version)

Dionisia Floria

Address: Via Giulio Camuzzoni 11, 89069, Milan, Italy
Email address: dionisiafloria@gmail.com
Phone number: 0398 8053440
Web: www.dionisiafloria.com

Profile

Meticulous and outgoing Manicurist with a proven track record of customer satisfaction and extensive experience in providing beneficial advice and support to clients, performing professional manicures and pedicures, and maintaining a loyal client base. Effective communicator with excellent knowledge of current trends, great time management skills, and significant ability to work in a team.

Work experience

07/2016 - present, Manicurist, Samaria Beauty Supply, Inc., Milan, Italy
  • Performed professional manicures and pedicures, communicated with clients via phone or email.
  • Provided excellent customer service and advised clients on the treatment of nails and hands.
  • Resolved any problematic issues and handled complaints.
  • Developed and implemented new procedures in order to increase the quality and efficiency of services.
  • Built and maintained a loyal client base and worked on the promotional campaigns.
  • Increased customer satisfaction from 85% to 97% in 2018.

Education

09/2012 - 06/2016, High School, Istituto Labor Internazionale, Milan`, Italy

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

Clubs and Societies: Fitness Club, Volleyball Team

Skills

Languages
Italian
English
French
Interpersonal Skills
Customer Service
Creativity
Communication Skills
Complaint Handling
Detail-oriented
Good Team Player
Knowledge of Current Trends
Time Management

Volunteering

06/2015 - 08/2015, English Tutor, Go Overseas, Suva, Fiji

Certificates

06/2016, Certified Nail Technician, International Open Academy
11/2015, Driving Licence, Driving School
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