Systems Administrator at CentricMIT Resume Sample

Hired by: CentricMIT

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Systems Administrator at CentricMIT Resume Sample (Full Text Version)

Jackson Hawk

Address: 1404 N Wicklow Rd, MO 65714, Nixa, USA

Email address: kory.jackson@icloud.com

Phone number: 417-827-6070

Web: www.linkedin.com/in/kory-jackson-8b508624/

Profile

Highly motivated IT professional with extensive technical expertise and a proven track record in IT operations. Seeking a challenging position where I can contribute my skills and knowledge to drive organizational growth and improve efficiency. Dedicated to developing innovative solutions and providing exceptional customer service.

Work experience

04/2022 - 05/2023, System Administrator/Supervisor, CentricMIT, Springfield, MO, USA

* Supervised team of 8 engineers and helpdesk staff

* Serviced 45 local businesses and 20 out of state clients, 730 endpoints total

* Solutions included Office 365, SentinelOne, Ubiquiti, Fortinet, Dell, HP and Lenovo to name a few

* Specialized in Office 365 Migrations, Cloud Solutions, Security Cameras and Perimeter Access

* First 12 Months we completed 14 Office 365 Migrations, 18 server projects and extensive infrastructure upgrades across our client base

The business was closed in May of this year as the owners were concerned with aging/health issues. Clients were sold to a competitor and staff released.

01/2005 - 02/2022, Systems Administrator/Lead Project Manager, Cosentus Technology Services, Springfield MO, USA

* Started in 2005 as a Field Tech installing servers and network equipment

* Performed Server Upgrades & Mail Migrations

* Promoted to Technical Team Lead, managing small project team

* Post Cosentus Business Systems acquisition Promoted to Lead Project Manager

* Managed Team of 18 across 2 locations

* Achieved an average NPS score of 98.3% and cut ticket time to close by 30%

My team leveraged industry leading solutions such as Datto, Acronis, Veeam, Microsoft, HP, Cisco and others. Every solution we used was vetted and tested by myself and my senior engineers. I stayed hands on with day to day service tickets as well as managing larger projects.

Cosentus Technology Services was named in the CRN 2020 Fast Growth 150

Certificates

MCITP, Microsoft

Microsoft Server 2012R2 Server Administration, Enterprise Administrator and Enterprise Messaging Administrator for Exchange

04/2021, CCNA, Cisco

CWNA, Certitrek

Nimble Technical Sales Professional, HP/Nimble

Sophos Technical Sales Certified, Sophos

Fortinet Technical Sales Certified, Fortinet

Education

Bachelor of Science, Finance/IT, Missouri State, Springfield, MO, USA

Skills

SaaS

Microsoft O365

SentinelOne EDR

Crowdstrike

Connectwise

Sophos

Server

Microsoft Server 2022,2019, 2016,2012

Microsoft Exchange

Microsoft SQL

DNS, DHCP, AD, Group Policy

Networking

Ubiquiti

Cisco Meraki

Fortinet Fortigate

SonicWall

Backup/Disaster Planning

Datto

Veeam

Acronis

Business Continuity Planning

Hobbies

Travel

Hiking

Photography

Music/Podcast

Fishing

References

Ryan McCoy, Layer3 Properties, ryan@l3p.biz, 417-848-0640

Former Co-Owner of Layer3 Technology

John Horton, CIO, Abacus CPAs, jhorton@abacus.cpa, 417-840+5151

Former Co-Owner of Layer3 Technology

Sam Arthur, vCIO, Acis IT Solutions, sam@thearthurz.com, 417-773-1157

Worked with Sam at CentricMIT and personal friend for 20+ years.

Position Overview:

Systems Administrators are IT professionals who manage an organization's computer systems, servers, and networks. They play a crucial role in ensuring the reliability, security, and efficiency of IT infrastructure. Their responsibilities include installing and maintaining hardware and software, configuring networks, troubleshooting issues, and implementing security measures. Systems Administrators are essential for businesses to operate smoothly in our technology-driven world, as they keep systems running and protect against data breaches and downtime.

Company Overview:

CentricMIT is a dynamic technology company leading innovation in the fields of artificial intelligence and data analytics. With a focus on empowering businesses through cutting-edge solutions, CentricMIT offers tailored software and consulting services. Their expertise spans various industries, enabling clients to harness the power of data for informed decision-making and enhanced operational efficiency. Committed to driving digital transformation, CentricMIT is dedicated to helping organizations thrive in an increasingly data-driven world.

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