How to write a job-winning concierge cover letter
In the hospitality industry, a concierge provides essential guest relation services – from coordinating transportation and reservations to offering advice on itinerary planning. To earn a job as a concierge, you need a cover letter that impresses employers with your best skills and qualifications.
In this guide, we will teach you 5 vital steps for writing a cover letter as a concierge. Keep reading to learn all about:
- How to craft a cover letter header & headline as a concierge
- Why tailoring your concierge cover letter is crucial
- What to include in your concierge cover letter introduction
- Ways to describe your key skills & accomplishments as a concierge
- How to give your concierge cover letter a persuasive conclusion
1. How to craft a cover letter header & headline as a concierge
The first step to take when writing a concierge cover letter is to create a well-formatted header and headline.
Your cover letter header will include all the necessary information about you (the applicant) and the company you are applying to (the employer), such as:
- Your name and professional title
- Your professional contact information
- The name & department of the company
- The address of the company
Here is an example of a well-formatted concierge header
Joe King, Professional Concierge
(123) 456-7890 | firstname.lastname@example.org | linkedin.com/in/joe-king
To: Super Stay Hotels
Hospitality & Concierge Department
1234 Street Address
Chattanooga, TN 37405
After your header comes your cover letter headline – a short title statement that helps to catch an employer’s attention.
This headline should include a keyword related to the position, an eye-catching number or trigger word, a powerful adjective or verb, and a promise that informs the employer the letter has been specially written for them.
Here is an example of a well-written concierge headline
My Top 3 Successes as a Concierge & How I Can Achieve Them at Your Company
Trigger Word/Number: 3 Successes
Adjective/Verb: Top, Achieve
Promise: Your Company
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2. Why tailoring your concierge cover letter is crucial
When you write a cover letter as a concierge, it is essential to make it as specific to the job you are applying to as possible. This is called tailoring your cover letter – when you include specific details that make the letter highly relevant to an exact employer.
To tailor your cover letter, you must research the company before applying, looking for key information like:
- What the company’s values are
- What skills the company looks for in an employee
- Who at the company will review your application
The last detail mentioned will help you to create a personalized greeting that addresses a specific person by name. Including this will indicate to the employer the level of effort you have put forth in the form of research before writing your cover letter.
Here are 3 examples of personalized cover letter greetings
- Dear Hiring Manager Jane Doe,
- Dear Ms. Jane Doe,
- Dear Head Concierge Rick Martin,
3. What to include in your concierge cover letter introduction
With the power of research on your side, you can now write a compelling introduction that impresses employers and convinces them to continue reading.
A concierge’s cover letter introduction should include:
- A brief overview of your professional history (years of experience, specializations, etc.)
- Insight into why you are applying & why you are a good fit for the job
- A mutual acquaintance (when possible) – including a mutual acquaintance can be tremendously helpful, as it shows the employer you have a trusted professional reference to offer.
Pro Tip: If you do not have a mutual acquaintance to name in your introduction, try connecting with relevant company employees or associates on LinkedIn. Even if you do not feel comfortable mentioning them in your cover letter, this can greatly help you to expand your professional network.
Here is an example of a compelling concierge cover letter introduction
Dear Hiring Manager Jane Doe,
I am a professional concierge with more than 6 years of experience managing large events at a 5-star resort. My former colleague and mentor, Mr. Jack Howard, was recently brought on as your company’s hospitality manager. Mr. Howard alerted me to the open position of concierge at your establishment and strongly recommended I apply.
4. Ways to describe your key skills & accomplishments as a concierge
With your introduction out of the way, you will now write the biggest section of your cover letter: the body paragraphs. A good concierge cover letter will contain between 2 to 4 body paragraphs that include specific, contextual, and quantifiable details about your most relevant skills & accomplishments.
Offering a high level of specificity in your cover letter helps the employer see the real-life value you can bring to their company.
Here are 6 excellent concierge skills to describe in a cover letter
- Transportation and travel arrangements
- Secretarial duties
- Customer conflict management
- Excellent time management
- Coordinating itineraries and reservations for guests
- Exceptional verbal communication
Here is an example of how to describe an accomplishment in a concierge cover letter
As a concierge at [Former Employer], my primary responsibility was arranging local transportation for guests visiting the city. My timely service and advice led to an increase in overall guest satisfaction from 89% to 96% in one year. Additionally, I was recognized by my former employer as the Concierge of the Year in 2021.
5. How to give your concierge cover letter a persuasive conclusion
You’ve almost made it to the end of your concierge cover letter, there’s just one step to complete – giving your cover letter a persuasive conclusion.
This conclusion needs to convince the employer to contact you promptly, including information such as:
- When you expect to hear from them
- How and when you can best be contacted
- When you plan to follow up
- A formal sign-off
Here is an example of a persuasive concierge cover letter conclusion
I am eager to learn more about this position and look forward to hearing from you within the next week about this opportunity. The best time to reach me is on weekdays between 7 a.m. to 4 p.m. at (123) 456-7890. If I have not heard back from you by next Wednesday, I plan to follow up that morning before 10 a.m.
If you have ever wondered how a cover letter differs from a resume, this article will tell you everything about the key differences between the two.