Systems Engineer Resume Example

Hired by: MTDS- INTERNET AND TECHNOLOGY SOLUTIONS

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Systems Engineer Resume Example (Full Text Version)

Hanley Ramirez

Address: Rue du Wimpelber 999, 99999, Bruxelles, Belgium

Email address: hello@kickresume.com

Phone number: 999-999-9999

Work experience

01/2018 - present, Network and Systems Engineer, MTDS, Rabat, Morocco

01/2014 - 01/2018, Technician at The National Operation and Maintenance Center for Switching, Maroc Telecom, Rabat, Morocco

Working on the maintenance and operation of core network elements, troubleshooting, implementing routing schema, and providing 2nd level help desk services in coordination with our call center, monthly and yearly backup and health check operation, system administration for Operation Sub-System, participate in upgrades and migrations.

Quality Check of the Sites after installation work.

Creating, Merging and Augmentation of signalling Links.

Operation, Administration, Maintenance and Provisioning and Upgrades E5-MS OSS.

Operation, Administration, Maintenance and Provisioning of Signaling Network(SS7,Sigtran Network) on TEKELEC Signalling Transfer Point (STP), Huawei ATCA MSC, Ericsson MSC 13B.

FreelancerField Engineer, Morocco

Working in collaboration with IT Worldwide service coverage companies, to provider on site IT services (Break x , Rollouts , Cisco Support( ), Data Center Support, Remote IT Support, IT Stock Storage, End User Computing, Service Desk).

Aruba Access points and Controllers Installation for Uniliver Morocco.
Cisco 2660 router and Cisco 1200 Switch installation for the Spanish counsel in Tetouan Morocco.
Onthespot MusicBox installation on Ibno batuta Mall Shops (Zara, massimo dutti, Bershka and Tati shops).
Managing SNC Lavalin site on Casablanca: Service desk support, firewall (fortinet) provisioning.
Zurich Insurance: Sites Survey for their IT infrastructure on the main office, plus two branch offices.

01/2013 - 10/2013, Presales - Network Administrator, TEk Experts, Agadir, Morocco

Provide ITSM product demos and POC to customers.
Training and support to sales team.
Qualify leads and opportunities.
Hands on experience with: Service Manager 9.3 & 9.4, Asset Manager 9.3 and HP Service anywhere.
Network administration ( routing , VPN access, Voip).

Education

2014 - 2017, Computer Networking and Systems, High Technology School In Morocco, Rabat, Morocco

Degree in Computer Networks and Systems

2010 - 2012, Computer and Information Sciences and Support Services, BTS - Higher technician Diploma, Agadir, Morocco

Associate's Degree, Computer and Information Sciences and Support Services

09/2014, ITIL V3 Foundation, Rabat, Morocco

Skills

Telecommunication

Tekelec Oracle STP /OCEEMS (OSS) / EPAP

IP phones Installation and configuration (Fanvil, Yealink)

IPPBX Administration (Elastix)

Ericsson MSS/MGW- OSS

Tektronix Tracing tool

Languages

English

French

Arabic

Networking and System Administration

Windows Server 2008/2012

Unix/Linux (RedHat)

TCP\IP Protocols stack, DHP, DNS, SMTP, protocols

Virtualization (VMware VSphare, Citrix XenServer)

Cisco Routing and switching

Cognitive traits

Attention Duration - 100%

Processing Consistency - 93%

Planning Accuracy - 90%

Planning Speed - 72%

Planning Efficiency - 72%

Emotional traits

Social traits

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