Community Health Worker at Vanderburgh County Health Department Resume

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Community Health Worker at Vanderburgh County Health Department Resume (Full Text Version)

Claire Wall

Email address:
Phone number: 555-555-5555


People person. Lifelong learner. Positive attitude, day in and day out. Problem solver. Collaborator. Thrives in a dynamic and synergistic environment.

Relevant work experience

10/2018 - 01/2019, Barista, Starbucks, Henderson, KY
  • Built customer loyalty via friendly interactions and memorizing regular’s orders.
  • Educated customers on Stars reward program.
  • Prepared and fulfilled orders.
  • Practiced suggestive skills by soliciting customers to buy additional items.
  • Used a register system--handling cash, credit, and mobile pay transactions.
  • Encouraged repeat sales by informing customers about their current reward status and upcoming promotions.
  • Performed closing standard operating procedures.
11/2017 - 02/2018, Accounting Support Staff, Ireland Home Based Services, Evansville, IN
  • Gathered regional data, analyzed for billable activities, and processed payroll.
  • Prepared data for monthly reports to Indiana Dept. of Child and Family Services.
  • Communicated efficiently with staff to swiftly resolve any discrepancies in the regional billable activity data or in processing payroll.  
06/2015 - 04/2016, Mortgage Loan Officer, Acceptance Capital Mortgage Company, Evansville, IN
  • Developed and maintained strong relationships with both clients and realtors.
  • Pre-qualified and educated clients on the types of mortgage products available to them.
  • Brought in new business via cold calling and sending For Sale By Owner letters.
  • Attended Local BNI Chapter as company representative.
06/2014 - 10/2014, Management Trainee, Consolidated Electrical Distributors, Lexington, KY
  • Prepared and completed orders for delivery or pickup.
  • Entered data and daily numbers into Excel for both the Purchasing and Operations Managers to review.
  • Obtained Forklift certification. Stocked pallets of shipped materials.
  • Checked and received merchandise into warehouse.
  • Inspected goods and filed any necessary damage reports.
  • Ensured accurate count of stock received to stock on purchase order.
08/2013 - 11/2013, Office Assistant, University of Kentucky College of Arts and Sciences, Lexington, KY
  • Assisted students by resolving general academic questions.
  • Performed a variety of clerical and administrative duties.
05/2009 - 09/2009, Customer Service Associate, Marshall's, Evansville, IN
  • Supervised/maintained a tidy environment in home décor and dressing rooms.
  • Utilized a POS system; handled cash, check, and credit/debit transactions.
  • Highlighted features of company credit card to customers at each sale and assisted in the application and approval process to establish a new line of credit at POS.
09/2008 - 03/2009, Insurance Agent Sales Assistant, Anne Thrasher Boyd State Farm, Henderson, KY
  • Generated leads who were potential clients via cold-calling local citizens.
  • Consistently met or exceeded monthly sales goals.
  • Assisted agents in various clerical duties as assigned.


08/2009 - 05/2014, B.A. Sociology, University of Kentucky, Lexington, KY
  • Summa Cum Laude//Departmental Honors
  • Member of Golden Key International Honour Society and Phi Beta Kappa.
  • Freshman Orientation Team Leader of the Year Award
  • Sociology Club: Treasurer
  • Student Ambassador: attended 'Get To Know Us!' nights for high school students and parents.
  • For Unity and Service In Our Neighborhood (FUSION) Annual Community Service Project: Site Leader.


05/2016 - present, Dog Walker, Warrick Humane Society, Newburgh, IN
08/2010 - 05/2014, Freshman Orientation Team Leader, University of Kentucky K Krew, Lexington, KY

Served as an ambassador for the University. Facilitated the transition of incoming Freshmen students via mentorship during their first academic year. Participated in ongoing professional and leadership trainings.

08/2012 - 07/2013, Social Media Assistant, Taylor Swift--in association with 13 Management, Online

Increased social media following by 50% in nine months. Maintained online presence running the largest public updating account using various social networks including Facebook, Twitter, Instagram, and Tumblr.  


04/2019, SCM Training, Harsha Autism Center

A comprehensive training program focused on preventing, de-escalating, and being able to able to perform safe crisis management. It is trauma-sensitive in design and meant to assist staff with responding to the needs of all individuals and particularly with the needs of the most challenging.

07/2018, NAPPI Safety Training, Southwestern Healthcare Inc.

This training teaches a proactive approach to de-escalation and safety strategies to be used for crisis management. It also includes verbal de-escalation training which focuses on early identification, understanding underlying context of the messages, and using effective responses to diffuse the situation. Self-Protective techniques are taught as well.

06/2018, Heartsaver First Aid CPR AED, American Heart Association
02/2018, Crisis Management, Relias Learning
02/2018, Slip, Trip, and Fall Prevention, Relias Learning
02/2018, Blood Borne Pathogens, Relias Learning


Love of learning
Ability to prioritize
People skills
Attention to detail
Goal Oriented
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