Basic Resume Template

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Basic Resume Template (Full Text Version)

Alex Laurens

Email address: hello@kickresume.com

Phone number: 555-555-5555

Resume objective

Client-oriented and motivated Computer Support Specialist offering excellent communication skills and the important ability to function well both independently and in fast-paced team environments. With 4 years of relevant experience paired with a well-developed field expertise, Alex is looking for a Computer Support Specialist job within a forward-moving company.

Work experience

07/2016 - 07/2020, Computer Support Specialist, PGT Technologies, LLC, Pittsburgh, PA, United States

Provided professional technical support to clients and resolved any IT-related problematic issues.
Tested software and pro-actively participated in the development of multiple applications.
Maintained various hardware, configured wireless and scanner equipment, and updated existing computer systems.
Collaborated with colleagues on the improvement of customer satisfaction with provided services - increased the satisfaction by 15% within just one year.
Won the Employee of the Year Award once for constantly executing perfect work.

Education

09/2012 - 05/2016, Computer Science, Carnegie Mellon University, Pittsburgh, PA, United States

GPA: 3.98 (Top 3% of the Program)

Clubs and Societies: Business Club, Math Society, TEDx Club

09/2008 - 05/2012, High School, Hyderabad Public School, Hyderabad, India

Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)

The 2011 Principal's Award winner for representing the school at multiple engineering competitions

Extracurricular Activities: Computer Club, Engineering Society, Math Society

Skills

Languages

Hindi

English

French

Software Skills

MS Office

Iolo System Mechanic

Ashampoo WinOptimizer

Freshdesk

LiveAgent

Soft Skills

Accuracy

Detail-oriented

Communication Skills

Good Team Player

Problem-solving

Time Management

Volunteering

09/2014 - 05/2015, Class Representative, Carnegie Mellon University, Pittsburgh, PA, United States

Certificates

05/2020, Microsoft Certified Desktop Support Technician, Microsoft Learning

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