Basic Resume Template (Text version)
Email address: firstname.lastname@example.org
Phone number: 555-555-5555
Client-oriented and motivated Computer Support Specialist offering excellent communication skills and the important ability to function well both independently and in fast-paced team environments. With 4 years of relevant experience paired with a well-developed field expertise, Alex is looking for a Computer Support Specialist job within a forward-moving company.
07/2016 - 07/2020, Computer Support Specialist, PGT Technologies, LLC, Pittsburgh, PA, United States
- Provided professional technical support to clients and resolved any IT-related problematic issues.
- Tested software and pro-actively participated in the development of multiple applications.
- Maintained various hardware, configured wireless and scanner equipment, and updated existing computer systems.
- Collaborated with colleagues on the improvement of customer satisfaction with provided services - increased the satisfaction by 15% within just one year.
- Won the Employee of the Year Award once for constantly executing perfect work.
09/2012 - 05/2016, Computer Science, Carnegie Mellon University, Pittsburgh, PA, United States
GPA: 3.98 (Top 3% of the Program)
Clubs and Societies: Business Club, Math Society, TEDx Club
09/2008 - 05/2012, High School, Hyderabad Public School, Hyderabad, India
Graduated with Distinction (Grade 1 - A/excellent equivalent in all subjects)
The 2011 Principal's Award winner for representing the school at multiple engineering competitions
Extracurricular Activities: Computer Club, Engineering Society, Math Society
Iolo System Mechanic
Good Team Player
09/2014 - 05/2015, Class Representative, Carnegie Mellon University, Pittsburgh, PA, United States
05/2020, Microsoft Certified Desktop Support Technician, Microsoft Learning