Client Engagement Manager Resume Sample

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Client Engagement Manager Resume Sample (Full Text Version)

Budai Ferenc

Address: 75 boulevard Amiral Courbet, 44700, Montpellier, France

Email address: budaiferenc@gmail.com

Phone number: 02.64.64.50910

Profile

Driven and results-oriented Client Engagement Manager with a proven track record of maintaining exceptional customer satisfaction, cultivating strong professional relationships, and delivering valuable insights to clients. Demonstrates exceptional leadership abilities, exceptional communication prowess, a keen customer-focused approach, and a remarkable aptitude for thriving in collaborative team environments.

Work experience

08/2017 - 03/2019, Client Engagement Manager, GP Strategies Corporation, Montpellier, France

Achieved exceptional customer satisfaction levels, gathered client feedback, and executed demand planning initiatives.
Oversaw diverse daily business functions and crafted innovative pricing strategies.
Offered valuable guidance and suggestions to clientele, supervised four internal sales teams.
Boosted customer satisfaction rate from 75% to 87% in 2018.

06/2015 - 08/2017, Client Engagement Manager, Clark Wood, Inc., Montpellier, France

Facilitated communication between clients and various departments within the company
Acted as the primary liaison for customer inquiries and successfully resolved issues
Generated client status reports and nurtured relationships with key clients
Recognized as Employee of the Month on two occasions for exceptional performance

Education

09/2011 - 05/2015, International Management, Montpellier Business School, Montpellier, France

Achieved top 10% ranking in the International Management Programme
Participated in various business-related clubs and societies, including the Business Club, Entrepreneurship Society, and Tennis Club.

09/2007 - 06/2011, Gymnasium, Szent Istvan Secondary School, Debrecen, Hungary

Achieved graduation with distinction, earning Grade 1 (equivalent to A/excellent) in all four subjects.

Skills

Languages

Hungarian

English

French

Computer Skills

Microsoft Office

Smartsheet, Synergist

letzNav, CMNTY Platform

Qualifio

Interpersonal Skills

Analytical Skills

Communication Skills

Customer Orientation

Leadership Skills

Time Management

Teamwork

Volunteering

06/2012 - 08/2012, French Tutor, Go Overseas, Suva, Fiji

Certificates

08/2014, Leadership and Management Certificate, MIT Sloan Executive Education

Hobbies

Exploring distant lands

Feeling the music

Every kind of sport

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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