Career and Education Advisor Resume Example

Academic Advisor to over 350 international and domestic students over two campuses and online in Business and IT graduate and undergraduate programs. Proactive guidance and coaching of students to create a coherent educational plan based on a holistic assessment of academic program, goals, interests, and abilities. 

Advising

• Used empathetic listening and counseling/coaching skills to guide students through critical and challenging situations: life issues, possibility of visa termination, and mental stress, etc.
• Fostered a collaborative and reciprocal advising relationship through open communication, outreach and follow-through: availability and consultation in person and through phone, email, virtual conferencing (Skype, Zoom).
• Career Services guidance and referral to resources; organized student visits to Amazon Distribution Centers and referred to faculty/student mentorship and volunteer programs.
• Coached academically struggling students through to improvement, raising scores, GPAs and self-confidence and skills.

Designated Student Official (DSO)

• DSO (Designated School Official): monitoring and maintaining F-1 international student records and reporting requirements; guiding students through complex immigration and visa requirements.
• Conducted work authorization (OPT/CPT) consultations, guiding students through complex international student work requirements, leading to successful applications.

Institutional Projects

• Successfully coordinated institutional application for VA approval.
• Chair of the Intercultural and Diversity Committee: spearheading process and event planning, outreach and implementation.
• Staff to the Governance Board, coordinating meetings, agenda, and communication of important information.

Cultivated strategic partnerships and provided liaison services for agencies and businesses (including Fortune 500 companies) to locate appropriate veteran job candidates by accessing a proprietary 1.2M+ veterans member database. Communicated with clients through fulfillment implementation process using Salesforce and responded to client queries for information and services. 

• Managed complex marketing and outreach plans across multiple clients.
• Built exceptional client relationships and contacted key personnel at agencies to facilitate the welcoming and onboarding process. 
• Helped coordinate multiple hiring events for veterans nationwide, including managing event needs and location/vendor relations.
• Provided support for clients and technical/software walk-throughs via virtual sessions.

Taught life skills and independence for groups of adults with special needs and developmental disabilities. Coached and mentored clients in community-based day program focusing on developmental goals. Evaluated individual needs and connected clients to community resources. Provided workplace supervision of 3-4 clients representing their needs to supervisors and colleagues. 

• Assisted clients with public transportation system 3-4 times weekly to various community locations. Encouraged enrichment in each individual by facilitating group games, exercises, and crafts activities.
• Diffused conflict situations using the Safety Training Observation Program (STOP) ensuring workplace safety and well-being of clients.

• ~1 year of graduate level Rehabilitation counseling courses: individual and group counseling techniques and theory, career services, vocational assessments, medical and psychological aspects of disability, etc.

• Interdisciplinary degree focused on modern literature, art, politics and culture.

NACADA: The Global Community for Academic Advising institutional member. Involved in trainings, focus groups and committed to continued participation in future events and conferences.

Massage and bodywork training, including:

• Massage for People with Cancer at the San Diego Cancer Center

Passed CBEST test, and received substitute credential.