Solutions Engineer at Buildkite

Buildkite’s mission is to unblock every developer on the planet. And our CI/CD platform is used by the best engineering teams in the world, including Airbnb, Shopify, PagerDuty, and Lyft.

As a Solutions Engineer at Buildkite, you will be responsible for providing hands-on technical expertise and solutions to current and potential customers. You will work closely with the sales, customer success and product engineering teams to develop solutions that meet the needs of each customer. 

Areas of responsibility:

• Work with the sales team to identify and qualify opportunities that align with Buildkite's product offerings
• Actively assist other Sales teams in pre-sales engineering responsibilities
• Build and present demos and proofs of concept (POCs) that showcase the capabilities of Buildkite's software to potential customers
• Upskilling our sales team technical knowledge
• Provide technical support during POCs to facilitate ease of onboarding
• Provide technical expertise on Buildkite software products to customers and potential customers
• Lead “lift and shift” projects for customers transitioning to Buildkite 
• Collaborate with customers to understand their business processes and identify areas where Buildkite software can improve their workflows
• Work with the product development team to provide feedback from customers and ensure that product features align with customer needs
• Stay up-to-date with industry trends, new technologies, and emerging best practices in software development and delivery
• Participate in industry events, conferences and other sales and marketing activities to promote Buildkite's solutions and services
• Assist the sales team in closing deals by providing technical expertise and addressing customer concerns

What we want from you

• Strong knowledge in CI/CD tools such as Buildkite, Jenkins, CircleCI or GitLab
• Experience with Devops technologies such as Docker, Kubernetes and Terraform
• Deep understanding in build technologies such as Bazel, Gradle, iOS 
• Expertise in Cloud technologies - AWS and GCP preferred
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Strong problem-solving skills, with the ability to identify and develop solutions to customer needs
• Experience working in a fast-paced, dynamic environment with the ability to manage multiple projects simultaneously
• Strong teamwork and collaboration skills, with the ability to work effectively across cross-functional teams

$195,000 - $225,000 USD

$195,000 - $225,000 CAD

TimezoneUS and Canadian Time ZonesHoursFull-timeRole TypePermanent

You'll work closely with:

About Us

We build tools to help the best software teams stay happy and productive. We’ve rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.

Buildkite is a differently shaped company that values work-life balance and supports staff to work the ways that make sense for them. From the beginning, our goal has been to build a company that is people-centered, supportive and just a little bit weird 💚