QA Engineer at Close

Close is a bootstrapped, profitable, 100% remote, ~70 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.

We're looking for an experienced full-time individual to join us as the 1st QA Engineer on our team. Someone who has a solid understanding of web technologies and real world user behavior and wants to help test, QA, and launch major user-facing features. You'd enjoy an opportunity to lead the way on the QA front and help us establish best practices for testing/QA and help us improve the quality of our product.

You should have at least 2 years of experience with testing/QA of user-facing behavior. You have a brain for breaking things. You are detail-oriented and thorough when writing down test plans and when opening high-quality bug reports. You deeply care about the quality of a product.

About the job

• You’ll be reporting to our Sr. Frontend Engineering Manager and you’ll be working closely with the Frontend, Backend, Product Management, and Design teams.
• Help us improve the quality of what we’re shipping, reducing amount of bugs/regressions.
• Help us test features as they are being built/reviewed, and keep an eye on recently shipped code for potential issues.
• Primarily you'll focus on testing/QA of user-facing behavior and creating high quality issues (bug reports) based on testing our in-product UI across web, desktop, and mobile.
• Additionally you'll test against our API and consider ways our customers may hit issues in their integrations or with Zapier.
• Help us improve how we’re doing automated testing (unit, E2E, etc.).
• Help Dev teams find ways to improve their testing strategies.

Bonus points if you have...

• Experience in contributing to tests in JavaScript via React Testing Library/Cypress/Playwright
• Experience testing GraphQL and Websockets endpoints
• Worked with B2B SaaS products
• Experience with sales or sales tools

Come help us with projects like...

• Modern Rich Text Editor with collaboration features
• Workflow Automation
• Web-based calling
• Responsive mobile web & native mobile app

Why work with us?

• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats 
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 
• Our story and team 

Our values

• Build a house you want to live in -- Examine long-term thinking and action
• No BS -- Practice transparency and honesty, especially when it’s hard
• Invest in each other -- Build successful relationships with your coworkers and customers 
• Discipline equals freedom -- Keep your word to yourself and others
• Strive for greatness -- Constantly challenge yourself and others 

How we work together

• Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. 
• Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. 
• Appreciation for Deep Work: *During your normal work day, not after a day a meetings*. 
• Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start. 

At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our business - we believe you bring your best to work when you practice self-care (whatever that looks like for you).  

Our team is growing in more ways than one - in the last few years, we've launched 24 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our people and help our customers become more successful.