Technical Support Engineer Cover Letter Example

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Technical Support Engineer Cover Letter Example (Full Text Version)

Zhen Liang

555-555-5555
hello@kickresume.com
SIBY Technologies, Inc.
Moscow, Russia
17/04/2020
Application for the position of Technical Support Engineer

To whom it may concern,

My name is Zhen Liang and I am pleased to be applying for the Technical Support Engineer job within SIBY Technologies, Inc. as I believe that I possess everything necessary to execute the role and all associated duties successfully. Furthermore, I am confident that this position would be an excellent opportunity for me to further grow both personally and professionally.

First and foremost, I am a Certified Google IT Support Specialist with a strong attention to detail and accuracy and the crucial abilities to communicate effectively and operate both independently and in fast-paced team environments. Having worked as a Technical Support Engineer at Super Micro Computer, Inc. for more than 4 years, I am adept at all aspects of the job. However, I especially excel at providing beneficial technical support and customer service to clients, researching and analyzing the clients' issues, and maintaining various PC hardware and software. Additionally, I am skilled in installing operating systems, configuring servers, and working on the constant improvement of customer service. Throughout the years, I have demonstrated numerous times that I am a performance-driven individual experienced with all software programs required for the role, such as Freshdesk, Zendesk, and JIRA Service Desk.

Next, I am a holder of a bachelor's degree in Computer Science & Information Systems from the University of Groningen. At the university, I won the Dean's Award once for achieving exceptional academic results while being engaged in multiple extracurricular activities. I am a native Chinese speaker with a proficiency in English and a basic knowledge of German and Spanish. Last but not least, I would appreciate the opportunity to come in for an interview to discuss the job and my qualifications in more detail in person. I can be contacted at any time at 555-555-5555 or via email at hello@kickresume.com. Thank you for your time and consideration and I look forward to speaking with you in the near future.

Kind regards,

Zhen Liang

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