Technical Support Engineer Cover Letter Example

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Technical Support Engineer Cover Letter Example (Textová verzia)

Zhen Liang

SIBY Technologies, Inc.
Moscow, Russia
Application for the position of Technical Support Engineer

To whom it may concern,

My name is Zhen Liang and I am pleased to be applying for the Technical Support Engineer job within SIBY Technologies, Inc. as I believe that I possess everything necessary to execute the role and all associated duties successfully. Furthermore, I am confident that this position would be an excellent opportunity for me to further grow both personally and professionally.

First and foremost, I am a Certified Google IT Support Specialist with a strong attention to detail and accuracy and the crucial abilities to communicate effectively and operate both independently and in fast-paced team environments. Having worked as a Technical Support Engineer at Super Micro Computer, Inc. for more than 4 years, I am adept at all aspects of the job. However, I especially excel at providing beneficial technical support and customer service to clients, researching and analyzing the clients' issues, and maintaining various PC hardware and software. Additionally, I am skilled in installing operating systems, configuring servers, and working on the constant improvement of customer service. Throughout the years, I have demonstrated numerous times that I am a performance-driven individual experienced with all software programs required for the role, such as Freshdesk, Zendesk, and JIRA Service Desk.

Next, I am a holder of a bachelor's degree in Computer Science & Information Systems from the University of Groningen. At the university, I won the Dean's Award once for achieving exceptional academic results while being engaged in multiple extracurricular activities. I am a native Chinese speaker with a proficiency in English and a basic knowledge of German and Spanish. Last but not least, I would appreciate the opportunity to come in for an interview to discuss the job and my qualifications in more detail in person. I can be contacted at any time at 555-555-5555 or via email at Thank you for your time and consideration and I look forward to speaking with you in the near future.

Kind regards,

Zhen Liang

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