Restaurant Manager Resume Sample

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Restaurant Manager Resume Sample (Full Text Version)

Alexandra Papp

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

I am an energetic Restaurant Manager with nearly 3 years of fine dining and event catering experience. I have experience in all aspects of recruiting, training, and motivating front and back of house teams across multiple locations, managing catering for events with up to 1,500 guests, negotiating smart supplier contracts, and delivering superior customer experiences.

Work Experience

08/2017 - 06/2020, Restaurant Manager, MIRA Restaurant, Los Angeles, United States
  • Hired and managed 33 front and back of house staff across 3 locations; maintained excellent 93% retention rate annually.
  • Oversaw scheduling, resolved disciplinary matters, and swiftly handled any customer complaints or concerns; all 3 locations held 5 star ratings on Trip Advisor.
  • Helped plan external event catering, communicated with vendors and suppliers throughout project, and remained on hand throughout event to quickly resolve any issues.
  • Analyzed sales to remove less-popular menu items, identified and eliminated unnecessary expenditure, and renegotiated supplier contracts; decreased expenditure 27% < 12 months.
  • Awarded Top District Restaurant Manager (2019, 2020) for consistently smashing all targets.

Education

09/2013 - 05/2017, Business & Management, University of California Los Angeles, Los Angeles, United States

Dean’s List 2016

Skills

Languages
Hungarian
English
Chinese
Computer Skills
MS Office
Lightspeed POS
Koomi POS
Tillpoint
PeachWorks
Soft Skills
Ability to Remain Calm under Pressure
Communication Skills
Leadership Skills
Organization
Problem-solving
Time Management

Volunteering

09/2014 - 05/2017, Class Representative, University of California Los Angeles, Los Angeles, United States

Certificates

07/2017, Certified Restaurant Manager, Restaurant Facility Management Association
11/2015, Driving License, Driving School

Hobbies

Exploring distant lands
Getting lost in a good book
Capturing moments
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