You might call yourself a UX writer, content strategist, information
architect, or another title. In this role, you’ll shape the strategic
direction of high-impact projects, in addition to crafting elegant
interface copy that distills complex concepts into clear, actionable
language. Content designers at Stripe are empowered to dive deeply into
a problem space, pairing closely with product designers as equal
partners in the product development process. Day to day, you’ll work
with small, iterative product teams while enjoying the camaraderie and
support of a centralized Content Design team.
Responsibilities
- Collaborate with designers, researchers, product managers, engineers,
- and marketers to deliver end-to-end experiences for platforms and
- marketplace users
- Lead content discovery and planning, ensuring the right activities are
- prioritized to uncover users’ content needs
- Deliver recommendations and solutions to a diverse set of partners and
- stakeholders, including audit findings, concept models, content
- requirements, naming strategy, etc.
- Shape (and scribe) product narratives, user flows, navigation schemes,
- and other microcopy
- Facilitate content critiques, run content design workshops, advise
- partners on content execution, and create tools and templates to
- enable others to create their own great content
- Create, maintain, and implement style guides and shared nomenclature
- across Stripe
Who you are
We're looking for someone who meets the minimum requirements to be
considered for the role. If you meet these requirements, you are
encouraged to apply. The preferred qualifications are a bonus, not a
requirement.
Minimum requirements
- 5+ years of experience working as a content designer, UX writer, or
- content strategist
- Embraces the highly technical nature of Stripe and our products, and
- translates complex concepts into clear, intuitive language
- Thinks in systems and is comfortable driving large-scale information
- architecture projects
- Writes using best practices for inclusivity and accessibility to reach
- users worldwide
Preferred qualifications
- Experience designing content for multi-sided marketplaces and/or
- complex financial products
Pay and Benefits
Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally in 2023.
We look forward to hearing from you
At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
