Desktop Support Technician Resume Example

Get more job offers and learn to perfect your own resume with our free, modifiable Desktop Support Technician resume example. Use this resume example for free or revise it in our easy-to-use resume creator.

Criar Meu Currículo
+ de 1 milhão de candidatos a emprego
Esse currículo foi escrito por nossos experientes redatores especificamente para essa profissão. Crie seu currículo agora ou edite esse exemplo de currículo.
Esse sample ajudou? Avalie!
Média: 4.0 (1 voto)

Desktop Support Technician Resume Example (Versão texto completo)

Fabio Segert

Address: Luebeckertordamm 55, 92311, Berlin, Germany
Email address: fabiosegert@gmail.com
Phone number: 09181 55 58 78

Profile

Customer-oriented and accurate Desktop Support Technician adept at providing extraordinary client service and IT assistance, improving workstation and operating systems, repairing computer hardware, and managing office supplies.

Certified Technician that operates well in team environments in which technology expertise, extensive analytical skills, and strong problem solving abilities are key to success.

Work experience

10/2017 - 02/2019, Desktop Support Technician, National Credit Services, Inc., Berlin, Germany
  • Maintained 200+ computers with various operating systems (Windows 10, Linux, iOS); upgraded them when needed; repaired computer hardware.
  • Provided assistance to employees on any technical concerns.
  • Tested and integrated new software, identified and executed any corrections.
  • Pro-actively participated in weekly team meetings with the senior manager.
  • Awarded Employee of the Month for performing great work.
06/2016 - 10/2017, Desktop Support Technician, Kaiser Permanente, Inc., Berlin, Germany
  • Using own knowledge and judgement, troubleshot and resolved any users' issues; communicated with clients via email and/or telephone; provided extraordinary customer service.
  • Collaborated with the Operations team in order to develop and implement new procedures which increased and significantly improved workstation and operating systems.
  • Managed office supplies; conducted and provided feedback to managers.
  • Executed upgrade of 500+ company laptops from Windows 7 to Windows 10.

Education

09/2012 - 05/2016, Computer Science & Business Informatics, Universitat Mannheim, Mannheim, Germany

First Class Honours

Clubs and Societies: Engineering Society, Football Club, Swimming Club

09/2008 - 05/2012, Gymnasium, Gymnasium Bammental, Bammental, Germany

Skills

Languages
German
English
French
Computer Skills
Microsoft Office
Windows, Linux, iOS
Samanage, Zendesk
Freshdesk
Interpersonal Skills
Accuracy
Analytical Skills
Communication Skills
Good Team Player
Technology Expertise

Volunteering

10/2016 - 12/2017, Charity Fundraiser, Aktion Deutschland Hilft, Berlin, Germany

Certificates

10/2016, Microsoft Certified Desktop Support Technician (MCDST), Microsoft Corporation, Inc.
Edite esta amostra usando nosso criador de currículo.

What is your resume score?

Our resume checker compares your resume against the best resumes from our database. Scan your resume for issues and find out your resume score.
Score my resume now

Exemplos de Currículos Engenharia de Software relacionados

Software Intern Resume Template
Software Intern Resume Template
Dwarf Animation Studio Software Engineer Resume Example
Dwarf Animation Studio Software Engineer Resume Example
Chief Technology Officer (CTO) Resume Sample
Chief Technology Officer (CTO) Resume Sample

Exemplos de Cartas de Apresentação Administrativo Relacionadas

Customer Success Manager Cover Letter Example
Customer Success Manager Cover Letter Example
Admissions Assistant Cover Letter Sample
Admissions Assistant Cover Letter Sample
Robert Half HR Administrative Assistant Cover Letter Example
Robert Half HR Administrative Assistant Cover Letter Example

Deixe seu currículo fazer o trabalho.

Junte-se a 1.300.000 candidatos em todo o mundo e seja contratado mais rapidamente com o seu melhor currículo de sempre.

Cadastro
resume