Technical Support Engineer Resume Sample

Land your dream job and learn to write your own resume with this expertly drafted Technical Support Engineer resume sample. Copy and paste this resume example at no cost or alter it with ease in our easy-to-use resume maker.

Rewrite Sample with AI

Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

Created with

Previous sample

Desktop Support Technician Resume Example

Technical Support Engineer Resume Sample

Created with

Next sample

Previous sample

Next sample

This resume was written by our experienced resume writers specifically for this profession. Create your resume now or edit this resume example.

Was this sample helpful? Rate it!

Average: 4.5 (22 votes)

Technical Support Engineer Resume Sample (Full Text Version)

Alison Ettell

Address: 99999, Oslo, Norway

Nationality: French

Date of birth: 1993-14-04

Email address: hello@kickresume.com

Phone number: 999-999-9999

Web: www.kickresume.com

Languages

French

English

Italian

Norwegian

Skills

Computer skills

PHP

SQL

C++

JavaScript

HTML / CSS

Softwares

SQL Server

SalesForce

Atlassian Jira / Confluence

MS Office / LibreOffice

Active Directory

OS

Windows ( XP to 10 )

Linux

Android

Mac OS

Soft skills

Communication

Teamwork

Flexibility

Learning capacity

Education

09/2010 - 06/2012, IT HND, University of Technology of Bordeaux, Bordeaux, France

First level education on all areas of IT including : Programming in various languages, Project management, Teamwork, Communication, Legal, etc.

09/2007 - 06/2010, Baccalauréat ( 'A' Levels ), Lycée Maine de Biran, Bergerac, France

Baccalauréat SSI French equivalent of A' levels in Mathematics, Physics and Engineering Sciences

Experience

07/2017 - present, Support Engineer, Xeneta AS, Oslo, Norway

Building a brand new and scalable support architecture for a fast growing company.
Building custom reports for specific customers

07/2016 - 06/2017, Technical Support Analyst, Blue Tree Systems Ltd, Galway, Ireland

Providing phone and ticket support to Blue Tree Systems customers. Technical analysis including: Research in previous cases, Active Directory management, SQL queries to databases, etc

06/2014 - 06/2016, SAP Business ByDesign Support engineer, SAP SSC (Ireland) Ltd, Galway, Ireland

CPL Solutions Ltd. Onsite for SAP SSC (Ireland) Ltd. Galway, Ireland Providing phone and ticket technical support to SAP Business ByDesign Customers. Including solution search in internal documentation, technical analysis, efficient interfacing between developpers and end customers

09/2013 - 05/2014, French EA Gaming agent, Concentrix Ltd, Belfast, United Kingdom

Providing phone and email technical support to French speaking EA customers

04/2012 - 06/2012, Intern, Les Papillons Blancs de Bergerac, Bergerac, France

Work placement Les Papillons Blancs de Bergerac, Bergerac, Dordogne (24), France Work on the website of a charity providing jobs to mentally deficient people

Hobbies

Languages

History

Cooking

Cognitive traits

Planning Speed - 91%

Planning Efficiency - 64%

Flexibility Adjustment Speed - 52%

Emotional traits

Effort for High Reward - 67%

Social traits

Learning from Mistakes Well - 89%

Learning from Mistakes Quickly - 55%

Strengths

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

Edit this sample using our resume builder.

Edit Sample

Let your resume write itself — with AI.

Kickresume’s AI Resume Writer can generate a great first draft of your resume in seconds. Simply enter your job title and let artificial intelligence help you get started.

Create Resume With AI