Otlob Customer Care Agent Resume Example

Hired by: Otlob

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Otlob Customer Care Agent Resume Example (Full Text Version)

Bode Miller

Address: Zahra city, 99999, Cairo, Egypt

Date of birth: 1992-14-04

Email address: hello@kickresume.com

Phone number: 999-999-9999

Work experience

08/2017 - present, Senior customer care agent, Otlob, Maadi

Achieve individual targets set by the client.
Provide customers with product and service information.
Generate customer interest in the services or products offered by the company.
Evaluate problems of the customers and provide logical solutions.
Respond to customer inquiries.
Train the call center staff according to the set plans.

12/2016 - present, Junior lawyer, SLC, Giza, Egypt

Conduct legal research, client interviews, case preparation, motion calendar, litigation and dispute resolution.
Prepare and presented appellate briefs.
Investigation for the cases.
Legal writing and research.
Provide legal consultancy to clients.

10/2015 - 05/2016, Store manager, Sherwal, Cairo

Check out the revenue and expenses.
Check the quality of products.
Give professional advice and persuade customer to use products.
Material receiving and follow-up with vendor as per plan of annual purchase orders.

06/2013 - 05/2016, Sales man, Samsonite Egy, Cairo

Consistently provide the best service, understand customer needs and influence them.
Engage and influence the customers through regular outlet visit.

Education

07/2017 - present, Private law diploma, ASU02, Cairo, Egypt

07/2016 - 08/2017, International trade diploma, ASU01, Cairo, Egypt

08/2011 - 06/2015, Faculty of law, Cairo university, Giza, Egypt

Skills

Language skills

Arabic

English

Computer skills

Software

Office

Hobbies

Exploring distant lands

Getting lost in a good book

Capturing moments

Feeling the music

Every kind of sport

Bon Apetit

Graphs

Communication skills - 92%

Patience - 88%

Problem solving - 77%

Customer service skills - 99%

Teamwork - 100%

Attention to detail - 84%

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