Customer Support Resume Example

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Written by Milan Šaržík, CPRW

Certified Professional Résumé Writer

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Customer Support Resume Example (Full Text Version)

Hanna Majores

Address: 821 01, Bratislava

Date of birth: 1984-07-11

Email address: hello@kickresume.com

Phone number: +9 999 999 999

Profile

Young creative professional experienced in Translation, Linguistics and Customer Fulfillment. Innovative. Love tech and travel. People person.

Work experience

01/2016 - 07/2017, Interpreter/Assistant, Cosmo Electronics Euro spol.s.r.o., Nitra

Translating documents (technology, production, e-mails, contracts) (Slovak, Japanese)
Interpretation at meetings
Communication with partners, arranging meetings

2014 - 2017, Interpreter/Language Teacher, Freelancer, Bratislava, Kosice

Translation and interpreting (Japanese/Slovak)
Private Japanese lessons

11/2013 - 08/2014, Customer Fulfillment Administrator, IBM IC Bratislava

Responsible for IBM System Z customers in the AP area, mainly Japan
Communication with customers and internal clients,
Releasing invoices in SAP

05/2010 - 12/2012, Secretary to Ambassador, Embassy of Japan in the SR, Bratislava

Management of ambassador’s official agenda and correspondence
Responsible for smooth run of the office, preparation of documents
Communication manager (Internal and External)
Organization of official events

Hobbies

Balanced lifestyle

Learning

Photography

IT

Travel

Skills

Languages

English

Japanese

Chinese

IT literacy

Linux

Photoshop/Gimp

Typing

Strengths

Attention to detail

IT literacy

Quick learner

Linguist

Self motivated

Education

2004 - 2010, Japanese and Intercultural communication, Comenius University in Bratislava, Slovakia

Majored in Japanese and Inter-cultural communication.
One-year exchange stay at Ferris University, Yokahama, Japan

Volunteering

2008 - 2009, Presenter/Organizer, Istrocon/Comics Salon, Bratislava

Organizing the Japan salon section of the fest
Presentation about Japanese culture

Milan Šaržík, CPRW

Certified Professional Résumé Writer

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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