Software Support Specialist Resume Sample

Land your next job more easily & get inspiration for your own resume with our free, expertly drafted Software Support Specialist resume sample. Copy-paste this resume sample at no cost or modify it in any way using our intuitive resume creator.

Crear mi currículum
Nikoleta Žišková
Reviewed by Nikoleta Žišková
Resume Writer & Editor
Software Support Specialist Resume Sample
1M+ job seekers
Nuestros expertos redactores de currículums han preparado este currículum expresamente para esta profesión. Create your resume now o edit this resume example.
Was this sample helpful? Rate it!
Media: 4.0 (2 votos)

Software Support Specialist Resume Sample (Full Text Version)

Deinis Builis

Email address:
Phone number: 555-555-5555


Customer-oriented and dedicated Software Support Specialist with a proven track record of success in providing support and assistance to clients, managing user accounts, and hiring and coordinating IT Interns. Great communicator with strong attention to detail and excellent time management skills. Certified Technical Support Professional with a highly professional attitude and significant ability to remain calm in stressful situations.

Work experience

07/2017 - 07/2019, Software Support Specialist, HCL Technologies, Inc., Sydney, Australia
  • Provided support and assistance to clients on any computer system-related problems and diagnosed all hardware/software issues.
  • Managed multiple user accounts, installed and maintained various programs and applications, and performed clerical duties as assigned.
  • Maintained documents and records, educated colleagues, and worked on the constant improvement of all existing applications to increase efficiency and reduce expenses - increased the efficiency by 27% within two years.
  • Worked closely with software development teams and recruited and trained multiple IT interns, ensuring that all policies and procedures were followed.
  • Awarded Employee of the Month for constantly performing great work.


09/2013 - 05/2017, Computer Science & Information Systems, University of Sydney, Sydney, Australia

GPA: 3.98 (Top 10% of the Program)

The 2016 Academic Excellence Award winner

Clubs and Societies: Engineering Society, Marketing Society, Physics Society

09/2009 - 05/2013, Gymnasium, Riga Secondary School No. 13, Riga, Latvia

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 4 subjects)

The 2013 Best Graduate Award winner

Activities: Computer Club, Math Society, Table Tennis Club


Computer Skills
Microsoft Office
Zendesk, HubSpot Service Hub
LiveAgent, Samanage
Teamwork Desk, SysAid
Interpersonal Skills
Ability to Work under Pressure
Communication Skills
Time Management


09/2011 - 05/2013, Class Treasurer, Riga Secondary School No. 13, Riga, Latvia


02/2019, Certified Technical Support Professional, Computer Training Institute
07/2015, Driving Licence


Exploring distant lands
Getting lost in a good book
Every kind of sport
Edita este modelo con nuestro creador de currículums.

What is your resume score?

Our resume checker compares your resume against the best resumes from our database. Scan your resume for issues and find out your resume score.
Score my resume now

Puestos de trabajo similares

Ingeniero/a eléctrico/a Gestor/a de relaciones con los clientes Teleoperador/a Ingeniero/a civil Desarrollador/a web Ingeniero/a mecánico/a Administrador/a de bases de datos Desarrollador/a de front-end Ingeniero/a aeroespacial Desarrollador/a de back-end Diseñador/a de juegos Ingeniero/a de redes

Currículums afines a: Ingeniería de software

Systems Engineer Resume Example
Systems Engineer Resume Example
Sr. IT Infrastructure Security Specialist Resume Example
Sr. IT Infrastructure Security Specialist Resume Example
Software Professional at NaturesCode Resume Example
Software Professional at NaturesCode Resume Example

Cartas de presentación afines a: Ingeniería

Automotive Technician Cover Letter Sample
Automotive Technician Cover Letter Sample
Signal Processing Engineer Cover Letter Sample
Signal Processing Engineer Cover Letter Sample
Handyman Cover Letter Example
Handyman Cover Letter Example

Let your resume do the work.

Join 1,300,000 job seekers worldwide and get hired faster with your best resume yet.

Crear mi currículum