IT Technician Resume Sample

Get the job you've always wanted and find inspiration for your new resume with this customizable IT Technician resume sample. Use this resume sample for free or revise it in our HR-approved resume maker.

Crear mi currículum
Más de un millón de buscadores de empleo
Nuestros expertos redactores de currículums han preparado este currículum expresamente para esta profesión. Crea tu currículum ahora o Edita este ejemplo de currículum.
¿Ha sido sample de ayuda? ¡Califícalo!
Media: 4.5 (6 votos)

IT Technician Resume Sample (Versión de Texto completo)

Rafael Alcocer

Email address: hello@kickresume.com
Phone number: 555-555-5555

Profile

Well-educated and performance-driven IT Technician adept at providing professional technical support to clients, improving the customer service, and maintaining hardware and software. Great communicator offering extraordinary technological expertise and strong determination to perform excellent work. Detail-oriented professional with a highly professional attitude, exceptional critical thinking skills, and significant ability to perform well in a team.

Work experience

08/2017 - 08/2019, IT Technician, Ameritech Data Solutions, Inc., Mankato, MN, United States
  • Provided professional technical support to clients and educated them on how to use the company's software programs and applications.
  • Identified and investigated network issues, maintained and upgraded hardware and software, and assisted in the server installation.
  • Worked on the constant improvement of customer service and satisfaction with provided services - increased from 84% to 95% within two years.
  • Completed system backups, configured desktops, laptops, and printers, promoted new products and services, and executed other tasks as assigned.
  • Recognized by executives for performing exceptional work.

Education

09/2013 - 05/2017, Computer Science, Concordia University, Montreal, Canada

GPA: 3.96 (Top 5% of the Program)

The 2016 Academic Excellence Award winner

Clubs and Societies: Debate Club, European Society, Physics Society

09/2009 - 05/2013, High School, Colegio Estudiantes Las Tablas, Madrid, Spain

The 2012 Principal's Award winner for the 1st prize in the National Engineering Competition

Activities: Computer Club, Engineering Society, Math Society

Skills

Languages
Spanish
English
German
Software Skills
Microsoft Office
Freshdesk, ServiceGuru
LiveAgent, Zendesk
Zoho Desk
Life Skills
Analytical Skills
Communication Skills
Critical Thinking
Good Team Player
Multitasking
Time Management

Volunteering

09/2015 - 05/2016, Vice President, Concordia University Physics Society, Montreal, Canada

Certificates

04/2019, Google IT Support Professional Certificate, Coursera
Edita este modelo con nuestro creador de currículums.

What is your resume score?

Our resume checker compares your resume against the best resumes from our database. Scan your resume for issues and find out your resume score.
Score my resume now

Currículums afines a: Informática

SQL Developer Resume Sample
SQL Developer Resume Sample
Junior Administrator Resume Example
Junior Administrator Resume Example
Product Analyst CV Example
Product Analyst CV Example

Cartas de presentación afines a: Servicio de atención al cliente

Telemarketer Cover Letter Example
Telemarketer Cover Letter Example
Makeup Artist Cover Letter Example
Makeup Artist Cover Letter Example
IT Support Specialist Cover Letter Sample
IT Support Specialist Cover Letter Sample

Deja que tu currículum haga el trabajo.

Únete a 1.300.000 solicitantes de empleo de todo el mundo y consigue que te contraten de forma más rápida con el mejor de tus currículums.

Registrarse
resume