Since the Sales Associates are the "public face of the company" and are in charge of dealing and communicating with customers, they should not only possess exceptional product offering knowledge and well-developed negotiation skills but should also be able to demonstrate the ability to handle complaints and remain calm under pressure. A few of their daily duties include providing advice and recommendations to customers, maintaining the sales floor, operating cash registers, and processing financial transactions. Moreover, they are also often responsible for the creation of sales presentations and pro-actively participate in team meetings with sales managers and executives. The average hourly pay of a Sales Associate is £7.59 in the United Kingdom and $11.83 in the United States.
Being described as one of the biggest cosmetics retailers in the United Kingdom, Lush is also known as an excellent place to work if cosmetics and sales is what you're interested in. They offer multiple great benefits, such as amazing employee discounts, a friendly environment, and many opportunities to work your way up. Lush is also famous for its' very innovative, forward-thinking, and creative approach which helps them to provide excellent customer service and experience and outperform their competition. On the other hand, you might feel overwhelmed and stressed sometimes as the projects you'll be working on will be often very challenging. However, if you meet or even exceed the targeted results, you'll be awarded awesome pay and great bonuses.
Similar Job Positions
How to write your own Sales Associate resume?
1. Describe your achievements
Even though this tip applies to a resume for any position, it's especially important for people working in sales. As your potential employer can easily find most of your job responsibilities on the Internet, it is much better to focus on your accomplishments. Therefore, before starting to write your resume, think about the specific results of your work and what you have achieved throughout the years, put it together, and include it to the work experience section of your resume. The more achievements you add, the better. On the other hand, try to only mention things that are relevant to the job you're applying for. These will also show to the recruiters that you are a pro-active individual who can take action and successfully execute all assigned projects or tasks.
Sales Associate Achievements Example
"Worked on the development of new sales programs in order to increase revenue, profits, and repeat customer rate as much as possible - increased the repeat customer rate by 45% within 3 years."
"Awarded Employee of the Month for exceeding all sales quotas."
"Updated store spreadsheets, worked on the improvement of the store experience, and developed new processes which led to a significant 25% improvement in customer satisfaction."
2. Add important keywords
Have you created a resume that you feel is perfect but for some reason you still can't get the hiring managers' attention. A lack of keywords might be the reason. As many recruiters are nowadays using the Applicant Tracking Systems (ATS), including keywords in your resume is crucial and should never be skipped. Keywords are specific words or phrases which best describe the position and you can find them by reviewing the description of the desired job. Always read the job ad multiple times to identify as many keywords as possible and after finding them, add them to your resume. They can be included in various resume sections, not just work experience as you might think, but also profile, skills or even volunteering.
Sales Associate Keywords Example
"Self-motivated *marketing graduate* who loves to be involved. Extensive *customer service skills* acquired from multiple highly-noted internships and jobs. Great with mediating and solving problems, motivating team members, and leading projects."
"Approach *browsing customers* and initiate conversations to determine needs."
"Played a vital role in expanding market share and *increasing sales levels* through presentations, sales letters, and correspondence."
3. Choose the right stuff
Whatever position you are applying for, it's very important to stay as relevant and to the point as possible. That means not only including the right sections but also picking an appropriate resume format, template, font, etc. In order to determine how should a good resume for your position look like, try to get in touch with someone more experienced and ask them to go through your resume and maybe provide some ideas on how to improve it. You can find tons on professionals from basically any industry on LinkedIn and if you message them politely, we are pretty sure they will help you.