Technical Support Representative Resume Sample

Get more job offers and get inspiration for your own resume with our free, downloadable Technical Support Representative resume sample. Make a copy of this resume sample free of charge or modify it in any way using our HR-approved resume builder.

Build my resume now
1M+ job seekers
Dieser Lebenslauf wurde von unseren erfahrenen Lebenslaufgestaltern speziell für diese Berufsgruppe verfasst. Create your resume now oder edit this resume example.
Was this sample helpful? Rate it!

Technical Support Representative Resume Sample (Full Text Version)

Robert Techssuper

Address: 9999, Bronx, NY
Email address:
Phone number: 999-999-9999


Energetic and enthusiastic Technical Support Representative with three years of experience in customer service. Able to quickly diagnose product issues and explain situations in a concise and simple way.


01/2017 - present, Computer Science and Information Security, John Jay College of Criminal Justice, Manhattan, NY
07/2013 - 01/2016, Multimedia Programming and Design, Borough of Manhattan Community College, Manhattan, NY
  • Dean’s List – Spring 2014

Work experience

11/2015 - present, Entrepreneur, RJ Media Consulting, Bronx, NY
  • Build a web presence from the ground up, from concept, navigation, layout and programming to UX and SEO
  • Develop a dynamic, secure web site on Wordpress
  • Create and maintain the web presence for a list of clients
  • Build e-commerce web site on Wordpress for client
  • Contact clients to obtain more information and discuss design options.
  • Carry out SEO, Internet marketing, and the latest social media trends
  • Executed digital photography work flow: capturing, editing, and backup
11/2015 - present, Technical Support, Innovation Computer Consulting, Manhattan, NY

Provide support and maintenance services for a computer network with 60+ end users. Responded immediately to emergency situations with sensitivity to deadlines and company needs. Investigate, test, and implement improvements to existing work procedures. Replace any defective hardware for, computers, and laptops: foster clear communications, maintain excellent staff, and team working relations.

  • Administer management of Google Apps for Business/ work
  • Execute management of Windows Accounts through Active Directory
  • Process and successful resolved a high income of trouble tickets via phone, remote or on site technical support
  • Run computer maintenance (Virus scans, Malware checks, Updates, Disk checks, Defragment)
  • Troubleshooting computers to fix Hardware/Software issues
  • Install new software and peripheral devices, such as monitors and keyboards, as well as motherboards and Hard drives as needed
  • Perform tests on computer equipment and programs
  • Set up printer and replace ink and paper when needed
  • Set up work Cell Phones and Hotspot
  • proficiency with networking and understand concepts such as VPN, DHCP, DNS, IPv4, IP Subnets, along with routing, switching, and firewalls
  • Prepare and develop class curriculum and present the material
09/2014 - 11/2014, Retail Sales Associate, Metro PCS, Bronx, NY
  • Efficiently operated the POS system and cash register to collect cash payments from customers or charged purchases to customers' credit cards and provided customers with receipts
  • Cleaned and maintained office, as well as the surrounding store area
  • Maintained floor stocking levels
  • Provided the highest level of customer service to members, including sharing product information with customers
  • Completed the shift check-in procedures before starting the shift and completed check-out procedures at the end of the shift


Other Languages
Microsoft Office
Operating Systems
Mac OS Sierra
Mac OS X Yosemite
Mac OS X Mavericks
Mac OS X Lion
Windows 7
Windows 10
Chrome OS


04/2015, Google Apps Certified Administrator, Google for Work
Bearbeite dieses Muster mit unserem Lebenslauf-Generator.

What is your resume score?

Our resume checker compares your resume against the best resumes from our database. Scan your resume for issues and find out your resume score.
Score my resume now

Ähnliche Positionen

datenbankadministratorIn RisikomanagerIn Büropersonal ProduktmanagerIn ProjektmanagerIn RezeptionsmitarbeiterIn am Front Desk SpieleentwicklerIn Administration NetzwerktechnikerIn Strategische(r) Manager(in) ProgrammiererIn Führungskraft

Ähnliche IT Lebensläufe

Air France Full-stack Developer Resume Template
Air France Full-stack Developer Resume Template
Network Engineer Resume Sample
Network Engineer Resume Sample
Junior Software Engineer Resume Example
Junior Software Engineer Resume Example

Ähnliche Administration Anschreiben

Operations Administrator Cover Letter Sample
Operations Administrator Cover Letter Sample
Fixed Income Analyst Cover Letter Example
Fixed Income Analyst Cover Letter Example
HR Clerk Cover Letter Example
HR Clerk Cover Letter Example

Let your resume do the work.

Join 1,300,000 job seekers worldwide and get hired faster with your best resume yet.