Help Desk Technician Cover Letter Example

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Help Desk Technician Cover Letter Example (Full Text Version)

Alexander Scherer

555-555-5555
hello@kickresume.com
RW Technologies, Inc.
Vienna, Austria
06/04/2020
Application for the position of Help Desk Technician

Dear Recruiters,

My name is Alexander Scherer and I am writing this letter to express my interest in applying for the Help Desk Technician job within RW Technologies, Inc. in Vienna as I believe that I possess everything necessary to execute the role and all associated duties successfully while coming to you with a pro-active approach and exceptional work ethic.

First and foremost, I am the University of Luxembourg graduate with a bachelor's degree in Computer Science & Information Systems. At the university, I was among the top 2% of students with the best academic results and I also served as a President of the FinTech Society for one year. This tremendous experience has allowed me to become a great leader and helped me to acquire exceptional analytical skills and the crucial ability to function well both independently and in fast-paced team environments.

In addition, I am a native German speaker with a proficiency in English and a basic knowledge of Chinese. Having worked as a Help Desk Technician at Manatt's, Inc. for over three years, I am adept at using all software programs required for the role. There, I spend most of my time providing technical support and assistance to the company's clients, resolving any IT-related issues, and maintaining various hardware and software. Furthermore, I:

  • Train and supervise new employees and sustain the network security.
  • Complete weekly reports and statements and configure network devices.
  • Execute various administrative tasks as assigned by the supervisor.

Finally, I would appreciate the opportunity to come in for an interview to discuss the position and my qualities in more detail in person. Thank you for your time and consideration and I look forward to hearing back from you soon.

Kind regards,

Alexander Scherer

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